Target platforms will notify the contact of a listed property when a customer tries to get in touch (eg. through a form on the exposé). These notifications are sent by email to the property contact.
Automatically collecting contact requests
Some target platforms allow to define a separate email address to which a copy of the contact request is sent. EstateSync can use this address to automatically receive these notification emails, parse them for you and notify you about new contact requests through a webhook. The created structured object is just called "request" in EstateSync.
You can activate this behaviour by setting the
autoCollectRequests flag to
true on targets of type
Manually collecting contact requests
Not all targets support the
autoCollectRequests flag. However, all target platforms usually notify the property contact or account owner of new contact requests by email. If you want EstateSync to parse these requests and notify you about new ones, you need to forward the notification emails to EstateSync.
More specifically, you need to forward these notifications to
emailId is the identifier that is provided for every target (either in the response of a create or get target request). An example address to forward your request emails to might look like
To forward only the notifications from Ebay Kleinanzeigen you can filter incoming emails based on the sender
Targets of type
immobilienscout-24-sandbox also support the
autoCollectRequests flag and do not require manual email forwarding. If you still choose to forward emails manually, you can simply filter incoming emails based on the sender
Targets of type
immowelt also support the
autoCollectRequests flag and do not require manual email forwarding. If you still choose to forward emails manually, you can filter incoming emails based on the sender
firstname.lastname@example.org and the title containing
Kontaktanfrage. Alternatively, you can filter on the CC address